FAQ

1. Can you print a custom logo on the bottle?
Yes,we can.Hot Stamping,Printing,Embossing,UV Coating,Silk-screen Printing or Sticker and so on.

2. Can I get your sample for free?
   Yes,you can.Stock sample can be immediately provided for free.
   Customized sample can be provided at some cost in 7-10days.

3. What is the normal lead time?
   A. For stock products, we will send goods to you within 5 to 10 days after receiving your payment.
   B. For mass production, lead time is around 20 days, and longer if surface handling is required.

4. What is your shipping terms?
   A. For samples or trial order, EMS, FEDEX, DHL, TNT, UPS can be provided.
   B. For larger order, we can arrange shipment by sea or air according to your requirements.
      We will try to help you choose a best way depending different order conditions.

5. Do you have after-sale service?
   24hours sincerely services. We deal with the problem as soon as possible  when you contact us.

6. How do you control the quality? 
   We have strict AQL quality control system, incl. inprocess inspection in every process andFinal inspection. In addition, we do leak test for 3 times before packing.

7. If any defective and broken bottles, how can you settle it for us?
   We will replace the defective and broken bottles in your next order or as you required date.