1. How can I get a sample ?
Samples cost and the delivery fee should be on your side, and the sample fee will refund after placing order.
2. Can you do design for us?
Yes, we can do artwork including silk screen, hot stamping, printing customized logo etc as customers' request.
3. What are your product's advantages ?
A. Brand new material, competitive factory prices.
B. Strictly quality control during producing.
C. Professional team work, from design, development, producing, assemble, packing and shipping.
D. Aftersale services, if there is quality problem, we will offer you replacement for defective quantity.
4. What are your payment terms?
T/T, 30% deposit and 70% balance before shipment.
5. What are your shipment terms?
Shipping as customers' requirement, by air / by sea /by express(DHL, TNT, EMS, FedEx, UPS).
6. What is the usual process to doing packaging business with your company?
*Customer confirm the style, price
*Factory do sample all according to customer's request, send to customer to confirm.
*Arrange mass production after got confirmation from customer
7. How many days will samples be finished? How about the mass production?
Sample: normally around 3 days
Mass Production: around 30-35 days
8. You only sell the products which showed on your website?
No,we can do any cosmetic packaging as you requested if you provide sample or design.