How to refund the 1 yuan car deposit? Analysis of hot topics on the Internet in the past 10 days
Recently, the bike-sharing and car-sharing industries have become a hot topic again due to the issue of deposit refunds. Many users reported that the "1 yuan car deposit" was difficult to return, triggering widespread discussion. This article will sort out the hot topics on the Internet in the past 10 days and explain the deposit refund process in detail.
1. Statistics of hot topics in the past 10 days
| Ranking | topic | Number of discussions (10,000) | Main platform |
|---|---|---|---|
| 1 | Deposits for shared bicycles are difficult to refund | 125.6 | Weibo, Douyin |
| 2 | Dispute over 1 yuan car deposit | 89.3 | Zhihu, Tieba |
| 3 | Deposit refund guide in the sharing economy | 76.8 | Xiaohongshu, Bilibili |
| 4 | Consumer Rights Protection Act | 65.2 | WeChat public account |
| 5 | New regulations for shared bicycles | 52.4 | Today's headlines |
2. Detailed explanation of the 1 yuan car deposit refund process
1.Login account: Open the corresponding bike sharing or car sharing APP and make sure the account is logged in.
2.Enter the wallet page: Find the "Wallet" or "Deposit Management" option in the personal center.
3.Apply for refund: Click the "Return Deposit" button, and the system will prompt you with refund conditions and arrival time.
4.Waiting for review: Some platforms require 1-3 working days for review. After passing the review, the deposit will be refunded via the original method.
5.Inquiry into account: After the refund is successful, you can check the credit record on the payment platform (such as WeChat, Alipay).
3. Common problems and solutions
| Question type | frequency of occurrence | Solution |
|---|---|---|
| Refund button disappears | 35% | Contact customer service and provide account information |
| Not received for more than 7 days | 28% | Check the payment platform and contact customer service |
| Account abnormality cannot be refunded | 22% | Submit proof of identity for verification |
| The system shows that the refund was successful but has not been received. | 15% | Provide transaction screenshots and apply for manual processing |
4. Suggestions on consumer rights protection
1.Keep evidence: Take screenshots to save deposit payment records and refund application records.
2.Complain promptly: If you encounter delays in refunding, you can complain to the 12315 platform.
3.Choose a formal platform: Give priority to shared travel service providers with good reputation.
4.Pay attention to policy trends: The Ministry of Transport recently issued new regulations requiring shared bicycle companies to establish special deposit accounts.
5. Current status of industry deposit supervision
| Platform name | Deposit amount | Refund time limit | User ratings |
|---|---|---|---|
| Hello travel | 1-200 yuan | 1-3 working days | 4.2/5 |
| Meituan Bicycle | 1-100 yuan | Instant payment | 4.0/5 |
| Green Orange Bicycle | 1-50 yuan | 1-7 working days | 3.8/5 |
It can be seen from the above analysis that although the 1 yuan car deposit amount is relatively small, the issue of refunds still needs to be taken seriously. It is recommended that users should also pay attention to protecting their own rights and interests while enjoying the convenience of shared travel.
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